From our warehouse in the United States. We ship within 1–3 business days; carriers usually deliver in 2–7 business days after that. You'll get a tracking link by email as soon as your order ships.
Answers to the questions we get most. Still stuck? Email support@kenvixshop.com.
From our warehouse in the United States. We ship within 1–3 business days; carriers usually deliver in 2–7 business days after that. You'll get a tracking link by email as soon as your order ships.
Yes — standard shipping is free on every order to the 48 contiguous states and Washington, D.C.
Tell us within 30 days of delivery and we'll send a replacement or refund you in full. You won't need to ship anything back for those cases.
If tracking stalls or your package never shows up, write to us and we'll reship it or refund you.
Use the link in your shipping email, or the Track your order page with your order number.
Email support@kenvixshop.com — a real person replies, usually within one business day.
All major cards, Shop Pay, Apple Pay and Google Pay through Shopify's secure checkout. We never see your card details.