Last updated: September 15, 2026
We ship to addresses in the contiguous United States (the lower 48 states). We don't currently ship to Alaska, Hawaii, U.S. territories, or APO/FPO addresses.
We ship your order within 1–3 business days. That is our shipping commitment. After it ships, the carrier usually delivers in 2–7 business days, so most orders arrive within 3–10 business days of the order date.
| Step | Time |
|---|---|
| We ship it within | 1–3 business days |
| Carrier delivery after shipping (estimate) | 2–7 business days |
Business days are Monday to Friday and don't include U.S. federal holidays. The processing time is a promise; the delivery estimate depends on the carrier and is not guaranteed.
Your order ships from a warehouse in the United States. Products are imported.
Standard shipping is free on all orders.
When your order ships, we'll email you a tracking number and a tracking link. You can also follow your order from the order status page linked in your confirmation email.
If we can't ship your order within 1–3 business days, we'll email you before that deadline with a new shipping date and a link to cancel. Cancelling is free and takes one click.
Refunds for cancelled orders go back to your original payment method within one billing cycle, and within 7 business days if you didn't pay by card.
Items in one order may arrive in separate packages. Each package gets its own tracking number.
Please check your shipping address at checkout. We can change it only before your order ships. Email support@kenvixshop.com as soon as possible.
See our Refund Policy, or contact us at https://ops.kenvixshop.com/claims.
Kenvix · support@kenvixshop.com